Privacy Policy

At ASCA, we are committed to protecting your privacy and ensuring the security of your personal information.This Privacy Policy outlines the manner in which we collect, hold, use, and disclose personal information, as well as the rights of individuals whose information we collect.

We collect personal information only where it is reasonably necessary for, or directly related to, our not for profit objectives and functions. The types of personal information collected may include names, contact details, dates of birth, details of donations and financial transactions, and any other information voluntarily provided by individuals in the course of their engagement with our organisation. Information may be collected through a variety of means, including online forms, telephone, email, in-person interactions, or via third-party platforms acting on our behalf.

The purposes for which we collect and use personal information are limited to activities consistent with our legal status and mission as a not-for-profit entity. These purposes include, but are not limited to: communicating with supporters and beneficiaries; processing donations and issuing receipts; facilitating volunteer, fundraising and event participation; managing regulatory and reporting obligations; and improving the delivery of our services. We do not collect sensitive information unless required by law or unless explicit and informed consent has been obtained.

We take reasonable steps to ensure that all personal information collected is accurate, complete, and up-to-date, and that it is stored securely in accordance with prevailing legal and technical standards. Access to personal information is strictly limited to authorised personnel who require access for legitimate operational purposes. Unauthorised access, disclosure, alteration, or destruction of data is actively monitored and managed. Where personal information is no longer required, and there is no legal obligation to retain it, we take reasonable steps to destroy or permanently de-identify it.

We do not sell, rent, or trade personal information under any circumstances. Disclosure of personal information to third parties occurs only where it is necessary to achieve the functions described above, and only to entities contractually bound to adhere to privacy standards no less protective than those set out in this Policy and the Privacy Act. These may include service providers such as payment processors, IT service firms, communication platforms, and professional advisers. Where cross-border disclosures are required (e.g. via cloud-based services), we take all reasonable steps to ensure that such disclosures are compliant with Australian privacy law.

Individuals have the right to request access to the personal information we hold about them, and to request correction of that information if they believe it to be inaccurate, out-of-date, incomplete, irrelevant or misleading. Requests may be directed to us using the contact us page. We may require verification of identity before disclosing or amending any personal information, and we will respond to such requests within a reasonable timeframe, as required by law.

We may collect information through our website using cookies or similar technologies to enhance the user experience, understand site usage, and support our digital functions. Users are able to manage cookie preferences through their browser settings. No personally identifiable information is collected through cookies unless expressly submitted by the user.

This organisation does not knowingly collect personal information from individuals under the age of 15 without the express consent of a parent or legal guardian. If we become aware that personal information has been collected from a minor in breach of this policy, we will take immediate steps to delete such information.

We reserve the right to amend or replace this Privacy Policy at our sole discretion to ensure continued compliance with legal and operational requirements. The most current version will always be available on our website, and we encourage all stakeholders to review it periodically.